Connect the clients without Internet access to the SVG2482AC with an Ethernet cable or to the Wi-Fi network.
The SVG2482AC is connected to the Internet if at least one client device in the home network can access the Internet. At Least One Client Device with Internet Access.The SVG2482AC is not compatible with other cable providers, please check the cable provider's website for compatible ARRIS modem and gateways.įor first time installation of the SVG2482AC in a home network, following the installation steps in the article # 17185 - SVG2482AC: First Time Installation.
Xfinity is the only compatible cable provider for the SVG2482AC. Troubleshooting on the SVG2482AC is not needed if following scenarios are applicable. This document provides helpful troubleshooting steps for Internet connectivity issues with the SVG2482AC.
If all the client devices in the home network have lost Internet connectivity, troubleshooting may resolve or provide insight on the cause of the issue.
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